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ACCESSIBILITY STATEMENT

This statement reflects our ongoing efforts to ensure accessibility on our digital platform. We at Flowra Ltd are dedicated to making our platform accessible to people with disabilities, striving to provide a seamless and inclusive user experience.

Accessibility Statement for Flowra

Last updated: 22 July 2025

 

Flowra Ltd is committed to providing a digital experience that is inclusive and accessible to all users, regardless of ability or technology. We strive to ensure that our platform and website are usable by everyone, including people with disabilities, in accordance with the New Zealand Human Rights Act 1993, the Web Content Accessibility Guidelines (WCAG) 2.1, and international best practices.

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1. Our Commitment

We are continuously working to improve the accessibility of our platform for all users. Our goal is to make the Flowra experience inclusive by:

  • Designing with accessibility in mind from the start

  • Following industry-recognised accessibility guidelines

  • Regularly testing and updating our platform for compliance

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2. Accessibility Standards

Flowra aims to meet or exceed the following accessibility standards:

  • WCAG 2.1 Level AA compliance

  • Support for screen readers and keyboard navigation

  • Logical content structure and consistent navigation

  • Sufficient colour contrast and scalable text

  • Alternative text for images and icons

  • Clear labels for form fields and interactive elements

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3. Features That Support Accessibility

We have implemented the following features to support users with diverse needs:

  • Keyboard navigation support for all core workflows

  • Text alternatives (alt-text) for meaningful images

  • Responsive design to support zoom, mobile and assistive technologies

  • Avoidance of flashing or animated content that could trigger photosensitive conditions

  • High-contrast modes and readable fonts

  • Clear language and instructional text throughout the platform

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4. Ongoing Improvements

We recognise that digital accessibility is an ongoing effort. We:

  • Conduct routine audits and user testing for accessibility issues

  • Include accessibility reviews in our design and development processes

  • Work with accessibility consultants and tools to identify and resolve barriers

  • Encourage feedback from users to improve their experience

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5. Known Limitations

While we strive for full compliance, some areas may not yet fully meet accessibility standards. These may include:

  • Third-party integrations that are outside our direct control

  • Older content or components still undergoing review

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We are actively working to address these limitations.

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6. Feedback and Contact Information

If you encounter any accessibility barriers or have suggestions on how we can improve, we want to hear from you. Please contact us:

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Accessibility Officer
Flowra Ltd

2/16 Matipo Road, Mairangi Bay, Auckland 0630
Email: hello@flowra.tech
Phone: +64 21 056 1392

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We aim to respond to accessibility-related inquiries within 5 working days.

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7. External Resources

For more information on digital accessibility, we recommend:

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Thank you for supporting accessibility and inclusion at Flowra. We are committed to providing an equitable digital experience for everyone.

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